10bet Terms & Conditions — Complete Guide for Members

1. Definitions & Introduction

These Terms & Conditions ("Terms") govern the use of the 10bet website and its associated services. "Member" refers to any individual who has opened or is attempting to open an account with 10bet. "Platform" refers to 10bet's website, mobile app, and all related digital services.

"Bet" refers to any wager placed by a member on a sports or gaming event. "Bonus" refers to any promotional offer provided by 10bet. In these Terms, "we", "us", or "10bet" refers to the company operating the platform.

2. Eligibility & Registration

To open an account with 10bet, you must meet all of the following requirements:

• You must be at least 18 years of age.
• Online betting must be legally permitted in your country of residence.
• You must not be a person on any gambling or betting exclusion list.
• You are required to register using accurate and truthful personal information.
• Each individual may hold only one account.

The name, address, date of birth, and contact details you provide at registration must be accurate. 10bet reserves the right to close any account created with false or incorrect information at any time, and any funds in such an account may be forfeited.

10bet may request identity verification, proof of address, or payment method confirmation at any time for account verification purposes. Any delays in completing verification may also delay the withdrawal process.

3. Account Management

3.1 Password Security

You are solely responsible for keeping your 10bet account password confidential. Do not share it with anyone. You are liable for all bets and transactions made from your account by any other person.

3.2 Account Security

If you believe your account is being accessed without authorization, contact the 10bet support team immediately. 10bet recommends keeping two-factor authentication (2FA) enabled at all times.

3.3 Multiple Accounts Prohibited

Each member may hold only one account. If multiple accounts are detected, all accounts will be closed and all bonuses forfeited. Violating this rule is considered a serious offence.

4. Deposits & Payments

You can deposit on 10bet via bKash, Nagad, or Rocket. The minimum deposit amount is ৳500. Deposits are typically credited to your account instantly.

• You must use your own payment method when making a deposit — using another person's payment method is not permitted.
• 10bet does not charge any deposit fees; however, your payment provider may apply their own charges.
• If a deposit fails, please contact our support team — do not attempt the transaction multiple times on your own.
• 10bet reserves the right to decline any transaction identified as suspicious.

10bet only accepts funds from legitimate sources. Any transactions linked to money laundering or illegal activity will be reported to the relevant authorities.

5. Withdrawal Conditions

The following conditions must be met before winnings can be withdrawn:

1. Your account must be fully verified (KYC completed).
2. The minimum withdrawal amount is ৳500.
3. The wagering requirements for any applicable bonus must be fulfilled.
4. Withdrawals can only be made to the same payment method used for the deposit.

Withdrawal requests on verified accounts are typically processed within 15 minutes to 24 hours. Withdrawals may be delayed while account verification is in progress. Any fund reversals or refunds will be returned via the original payment method.

6. Bonus & Promotion Terms

10bet's bonus and promotional offers are subject to specific terms. By claiming a bonus, you agree to comply with the following conditions:

6.1 Welcome Bonus

• 100% bonus on your first deposit, up to ৳10,000.
• The bonus amount must be wagered 30 times before any withdrawal can be made.
• Wagering must be completed within 30 days of the bonus credit date.
• The welcome bonus can only be claimed once per account.

6.2 General Bonus Rules

• Bets placed with bonus funds must have minimum odds of 1.5.
• Bonus balance cannot be withdrawn directly — it may only be used for betting.
• 10bet reserves the right to modify, suspend, or cancel any bonus offer at any time.
• If bonus abuse is detected, the bonus will be voided from the account.

7. Betting Rules

The following rules apply to all members when placing bets on 10bet:

7.1 Bet Acceptance

10bet reserves the right to accept or decline any bet. If incorrect odds are displayed due to a technical error, 10bet reserves the right to void the affected bet.

7.2 Event Cancellation

If a sports event is cancelled or not completed within the scheduled time, the bet is generally voided and the stake refunded. However, different rules may apply in certain markets.

7.3 Maximum Win Limit

A maximum win limit per bet may apply. This limit varies by sport and event. Please contact our support team for more details.

• Any bets identified as being linked to match-fixing or organised fraud will be voided immediately.
• 10bet is not liable for unconfirmed bets during live betting due to internet connectivity issues.
• In any dispute regarding betting history, 10bet's server logs shall serve as the definitive record.

8. Responsible Gaming

10bet takes responsible betting seriously. We believe betting should be a healthy form of entertainment — never a source of negative impact on your life.

Members at 10bet have access to the following tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Betting Limit: Set a limit on how much you bet within a given period.
• Cooling-Off Period: Take a break from betting for a set period — anywhere from 24 hours up to 90 days.
• Self-Exclusion: Option to temporarily suspend your account for an extended break.

If you feel that betting is causing problems for you or someone you know, don't hesitate to contact our Responsible Play Visit the page or get in touch with our support team.

9. Account Suspension & Closure

10bet may suspend or close any account without prior notice under the following circumstances:

• Registration using false or inaccurate information.
• Operating multiple accounts.
• Abuse of bonuses or promotions.
• Suspected fraudulent activity or money laundering.
• Match-fixing or any other form of betting fraud.
• Use of unauthorized software or bots on the platform.
• Failure to meet the minimum age requirement.

Upon account closure, any valid balance (excluding bonuses) will be returned to the member. However, balances may be forfeited in cases of fraud. Members may also close their account at any time.

10. Legal Matters & Dispute Resolution

10.1 Applicable Law

These Terms & Conditions shall be interpreted in accordance with applicable law. It is the member's own responsibility to ensure that using the 10bet platform complies with the laws of their country.

10.2 Limitation of Liability

10bet is not liable for losses resulting from technical errors, internet outages, third-party payment issues, or other circumstances beyond our control. That said, we are always committed to delivering a fair and transparent service.

10.3 Filing a Complaint

If you have a complaint, please reach out to the 10bet support team first. Our team typically responds within 48 hours. If the issue remains unresolved, we will guide you through the next steps.

10.4 Changes to Terms & Conditions

10bet reserves the right to update these terms and conditions at any time. Members will be notified of any changes via email or platform notification. Continued use of the platform following any changes will be deemed acceptance of the updated terms.