Privacy & Security

10bet Privacy Policy — Our commitment to keeping your data safe

At 10bet, every piece of your personal information is stored with the highest level of security. We clearly explain what data we collect, why we collect it, and how it is used — all in one place. Read our Privacy Policy and enjoy betting with complete peace of mind.

Last Updated: January 2026
Language: Bengali
Fully Transparent Policy
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Table of Contents — Click to jump to a section
About Our Privacy Policy

This Privacy Policy applies to all members who are registered with or visit the 10bet platform. Please read it carefully to understand what information we hold and why. By using the platform, you agree to this Privacy Policy.

1. What Information We Collect

When you create an account or use the 10bet platform, we collect certain personal information. The purpose of this collection is to provide you with a secure, convenient, and personalised experience.

Data Type What Information We Collect At the Time of Collection
Identity-Related Full name, date of birth, national ID number Registration / KYC Verification
Contact Information Email address, phone number, and mailing address Registration
Financial Information Mobile banking numbers, deposit/withdrawal history Payment Transactions
Technical Information IP address, browser, device type, and operating system Platform Usage
Operational Information Betting history, login times, page visits, click data Session Duration

Information You Provide Voluntarily

When you register with 10bet, make a deposit, contact support, or fill out a form — we store the information you provide. Sharing this information is entirely your choice.

Automatically Collected Information

Certain information is collected automatically when you use the platform — such as your IP address, browser type, device information, and cookie data. This information is used to improve our services and ensure security.

2. How We Use Your Information

10bet uses your information only for specific, legitimate purposes as outlined in this Privacy Policy. We never sell your data or share it with third parties without authorization.

  • Account Management: For creating your profile, verification, and securing your account.
  • Payment Processing: For processing deposits and sending withdrawals.
  • Customer Support: To respond to your queries and resolve any issues.
  • Fraud Prevention: To detect unauthorized access and fraudulent activity.
  • To enhance your betting experience: To provide you with personalized offers and bonuses tailored to your preferences.
  • Legal Obligations: To comply with applicable laws and regulations.
  • Contact: To send you important updates, security alerts, and promotional messages.
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Our Commitment

10bet never sells your personal information to advertisers or third parties. Protecting your privacy is our highest priority.

3. Sharing Information with Third Parties

10bet may share information with specific third parties in limited and necessary circumstances. Even so, your privacy remains our top priority.

Who We May Share With

  • Payment Providers: Mobile banking services such as bKash, Nagad, and Rocket — used for payment processing.
  • KYC Verification Agency: Authorized body for identity verification.
  • Law Enforcement Agencies: When required by a court order or legal obligation.
  • Technology Service Providers: Server, cloud, and security service providers — all bound by strict confidentiality agreements.

Outside of the cases mentioned above, your information is never shared with third parties. All our partners are bound by strict data protection agreements.

4. Cookie Policy

The 10bet website and app use cookies and similar technologies. Cookies are small data files stored in your browser that help us improve the quality of our services.

Types of Cookies Used

  • Essential Cookies: To maintain login sessions and ensure security. Without these, the platform will not function properly.
  • Functional Cookies: To remember your language preference and layout settings.
  • Analytics Cookies: To understand which parts of the site are most used — completely anonymous.

You can disable cookies at any time through your browser settings. However, disabling essential cookies may affect certain features of the platform.

5. Data Security Measures

10bet uses industry-leading technology to protect your personal information. Our privacy protection measures operate across multiple layers.

  • SSL/TLS Encryption: Every data transfer between your browser and our servers is encrypted with 256-bit SSL.
  • Two-Factor Authentication (2FA): You can add an extra layer of security to your account.
  • Firewall & Intrusion Detection: Round-the-clock monitoring to prevent unauthorized access to our servers.
  • Regular Security Audits: Third-party security experts regularly audit our systems.
  • Limited Access: Only authorised personnel can access data, and only to the extent necessary.
  • Data Backup: Encrypted backups are stored on secure servers.
Your Responsibilities

While we provide the highest level of security, it is your responsibility to keep your account password private and exercise caution on public Wi-Fi. If you notice any suspicious login activity, change your password immediately.

6. Your Right to Control Your Data

10bet believes every member should have full control over their personal data. Your rights are outlined below:

Right of Access

You can request to know what information we hold about you.

Right to Rectification

You can request corrections to any inaccurate or incomplete information.

Right to Erasure

Under certain conditions, you may request that your data be deleted.

Right to Restrict Processing

You can request that we restrict the processing of your data for specific purposes.

Data Portability

You can request a copy of your data in a specific format.

Right to Opt Out of Marketing

You can opt out of promotional emails or SMS at any time.

To exercise any of the rights above, please contact our support team. We will respond to your request within 30 days.

7. Children's Privacy

10bet is strictly prohibited for anyone under the age of 18. We do not knowingly collect personal information from minors. If we suspect that a minor's data has entered our system, the account will be immediately closed and all data deleted.

If parents suspect their child is using 10bet, please notify our support team immediately. We will take the necessary action without delay.

8. Changes to the Privacy Policy

10bet may update this Privacy Policy from time to time. If any significant changes are made, we will notify members via email or platform notification. Continued use of the platform after any changes constitutes acceptance of the updated policy.

The date of the latest update will always be shown at the top of this page. We recommend checking this page regularly.

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Last Updated

This Privacy Policy was last updated in January 2026. Contact our support team to request a copy of any previous version.

9. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us through the following:

  • Email: privacy@10bet-baji.com
  • Support Email: support@10bet-baji.com
  • Live Chat: Log in to the platform and chat with us directly
  • Support Hours: 24 hours a day, 7 days a week

We typically respond to all privacy-related requests within 48 hours. For urgent matters, please reach us via live chat.

Why Trust 10bet

We are committed to protecting your privacy

Every piece of your information is carefully protected at 10bet — that is our core commitment

Maximum Encryption

Every data transfer is secured with 256-bit SSL encryption. Your personal and financial information is always protected — completely unreadable to anyone else.

Data Is Never Sold

10bet never sells your personal information to advertisers or outside companies. Your data is used solely to provide services to you.

In Your Control

You have full rights to view, correct, delete, or download your data. You can submit a request to our support team at any time.

Transparent Policy

10bet's privacy policy is written in plain, straightforward language — no complex legal jargon or hidden terms. We believe transparency is the best policy.

24/7 Privacy Support

If you have any privacy concerns, our support team is available in Bengali at any time. We resolve all requests within 48 hours.

Regular Audits

Independent third-party security experts regularly audit 10bet's data protection measures. We consistently uphold the highest standards.

Your privacy is protected — join10bet today and get a 100% bonus on your first deposit!

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Play with peace of mind — we've got you covered

At 10bet, your data is protected with the highest level of security. Join with confidence and enjoy the best Sports Betting experience in Bangladesh.

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